Return and Refund Policy

Last updated: August 18, 2026

This policy explains return eligibility, refund review, damaged item claims, and customer responsibilities for Noriqiel purchases.

Return Eligibility

Items may be eligible for return if they are unused, in original condition, and include original packaging and accessories where applicable. Opened, used, damaged-after-delivery, final-sale, customized, or hygiene-sensitive items may not be eligible.

Requesting a Return

Contact service@noriqiel.com before sending any item back. Include your order number, reason for return, and photos if the item is damaged, defective, or incorrect.

Refund Review

Approved refunds are processed to the original payment method where possible. Processing time depends on the payment provider or financial institution.

Damaged or Incorrect Items

If an item arrives damaged or incorrect, contact us promptly with clear photos of the item, packaging, shipping label, and visible issue.

Contact

For questions about this page, your order, or your customer rights, contact Noriqiel Customer Care at service@noriqiel.com. Noriqiel is operated by Chongqing Hanzhi Space Technology Co., Ltd. for the website noriqiel.com.