From Our Packing Table To Your Table

Shipping Policy

Tableware and fragile home pieces require careful preparation and clear delivery expectations.

Noriqiel aims to make the practical part of ordering straightforward, from the moment an order enters preparation to the moment it reaches your home.

Carefully Preparing Your Order

Orders are normally processed within 2 business days after payment confirmation.

Processing may include order review, product preparation, packing and fulfillment preparation.

When Your Order Is On The Way

Estimated delivery is 5-8 business days after dispatch. This is an estimate rather than a guaranteed arrival date.

Complimentary Shipping

Complimentary standard shipping is available on orders over US$45. Orders below US$45 are charged US$5.99 standard shipping.

Where Orders Are Fulfilled

Orders are primarily fulfilled from facilities in China. Depending on inventory availability and destination, some orders may be fulfilled through our own or partner fulfillment facilities.

Following Your Order

Available tracking information is normally provided after shipment. Tracking may require additional time to become active.

If Delivery Takes Longer Than Expected

Customers may contact service@noriqiel.com with the order number if tracking has not updated for an extended period.

If A Parcel Appears Lost

Noriqiel will review available tracking and fulfillment information and determine an appropriate next step. A lost-package review does not automatically transfer all responsibility to the customer.

Delivered, But Not Found

A delivered scan does not automatically prevent customer-support review. Customers should first check the immediate delivery area and available carrier details, then contact Noriqiel if the parcel remains missing.

Fragile Shipments

If ceramic, glassware or another fragile product arrives visibly damaged, contact Noriqiel with photos where relevant.